May 28, 2010

Securing Your VoIP System

By now you are well aware of how business VoIP can benefit your company.  With VoIP’s array of features, and cost saving technology, you are most likely ready to take the business VoIP plunge.  While you may be ready to get a VoIP system, there are still some concerns to pay attention to.  While there used to be quality of voice issues when VoIP first came into being, those issues have been fixed.  Nowadays, the issues with VoIP revolve around security. 
Just as there are hackers that try to take advantage of you on the internet, there are hackers that will try to take advantage of you on VoIP. Even though there are hackers out there, this threat doesn't deter most people from using the internet.  As so, these hackers should also not prevent VoIP business system use. 
By taking just a few easy precautions you can prevent someone from taking advantage of you and your VoIP business system.  In this article, you will find out how unwelcome visitors could hack your VoIP system, as well as how to keep your line safe.  
1) Remember that just because your VoIP is plugged into an already secure network does not necessarily mean you VoIP line is secure. The process is not that simple.
2) Remember that securing your VoIP and data network is somewhat complicated since you are combining voice and data into one network.  VoIP business solutions involve a more complex process, but making sure you secure your VoIP network is completely a needed investment.
Why is it imprtant to secure your VoIP?
For every VoIP service account, there is a specific IP address. Spammers have found that it is quite easy for them to send messages in the form of voicemail to hundreds of IP addresses at a time. This would cause your voicemail to overflow with junk voicemail, creating a big hassle for your company.  Some of these spams also contain viruses and/or spyware in their message. If your VoIP system is not secured, you could also run into phishing. Phishing is the illegal process of trying to acquire private information such as usernames, passwords, credit card information, etc., by disguising as a trusted party.
How to secure your VoIP system from attacks:
-Whenever you are concerned about a strange company calling you, do some research on the company, and feel free to call them back.  Many phishing attacks are done via automated system, so be sure you get a human talking on the phone.  
-Find out if your VoIP system has a call manager software that can detect as well as filter suspicious phone calls.  And, when looking at options with your business VoIP provider, discuss anti-phishing features as well as protection methods.

Filed under Business by ama

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